Cancelling & refunds
No contracts. Cancel when you like.
We'd rather keep you because you're happy than because you're tied in. Here's exactly how cancelling and refunds work.
Your first payment
Your plan is billed monthly from the day you sign up. There is no contract, so you can cancel at any time from your billing page.
Cancelling
Log in, go to Billing and press cancel. That's it — no phone call, no notice period. Your plan stays active until the end of the month you've already paid for, so you keep the service you've paid for.
What happens to your website
Your site stays online until the end of your paid period, then comes down. Your content is yours: ask us before or shortly after cancelling and we'll send you your text and images. Your domain is registered to you and is unaffected.
Refunds
Because the subscription is a service delivered month by month, we don't normally refund part-months. If something has genuinely gone wrong — you were charged after cancelling, charged twice, or we failed to deliver work you'd paid for — tell us and we'll refund it, in full or in part, straight back to the card you paid with.
How to ask
Email hello@growyourbusinessseen.co.uk or ring 07411 534359 during Mon–Fri 8am–6pm · Sat 9am–1pm. Refunds are processed through Stripe and usually appear within 5–10 working days depending on your bank.
If we cancel
If we ever have to stop providing your service, we'll give you reasonable notice, refund anything you've paid in advance for time not served, and give you your content.